Terms and conditions of sale

Version applicable from June 24, 2025

Article 1 - Preliminary provision

1.1 The present General Terms and Conditions of Sale (hereinafter the "GTCS") apply in their entirety and constitute the conditions of all offers and sales of sports balls (hereinafter the "Products") by the Company REBOND, a simplified joint stock company with a capital of 1,000 euros, registered in the National Register of Companies under number 919 192 724, whose registered office is located at 6, allée du Mortier 44 620 La MONTAGNE, telephone: +33(0)643370621, e-mail: [email protected]VAT number FR07919192724 (hereinafter referred to as the "Company") to any consumer customer residing in Europe (hereinafter referred to as the "Customer"), who has reached the age of majority at the time of purchase on the https://rebond-project.com/shop/ website (hereinafter referred to as the "Site").

1.2 The CUSTOMER may consult the General Terms and Conditions of Sale at any time on the Site by clicking on the "General Terms and Conditions of Sale" tab at the bottom of the Site's home page. The present General Terms and Conditions of Sale may be modified at any time by the COMPANY. These modifications are only applicable from the date they are posted on the Website, and cannot be invoked against customers who have previously placed an order.

Article 2 - Product prices

The prices of the Products are indicated on each Product sheet on the Site and are expressed in Euros, inclusive of all taxes. The COMPANY reserves the right to modify the prices of the Products at any time or to apply promotional prices during certain periods. However, the Products are invoiced to the CLIENT on the basis of the prices in force at the time the order is validated. Product prices do not include delivery charges, which are invoiced in addition. The amount of delivery charges is indicated to the CLIENT prior to validation of the order.

Article 3 - Orders

3.1 Product selection The CLIENT can consult the characteristics of the Products by clicking on the Product sheet on the Site. To add a Product to the basket, the CLIENT must click on "Add to Basket", subject to availability, indicated by the word "Sold out".

3.2 Viewing the summary of Products added to the Shopping Cart Once the Products have been selected, the CLIENT can view the items in his/her shopping cart by clicking on the shopping cart icon in the top right-hand corner of the Site. The basket summary allows the CLIENT to add quantities of Products or to delete selected Products, to enter a discount code if the CLIENT has one, and to continue the ordering process by clicking on "Payment".

3.3 Choice of delivery method and delivery charges The CLIENT must then fill in the information relating to the billing address and delivery address and click on "Use this address" in order for the delivery charges to be calculated.

3.4 Validating your order In order to register your order for Products, the CLIENT must :
- Check the summary of the Products selected (quantities, references and prices).
- Accept the present General Terms and Conditions by ticking the box "I accept the General Terms and Conditions of Sale" after having read them by accessing them via the available hypertext link. Checking this box and clicking on the "Continue to payment" button is proof of the Customer's acceptance.
- Read the Company's Privacy Policy.
The CLIENT must then click on "Continue to payment" before proceeding with the payment of the order.

3.5 Paying for your order Payment can be made by credit card only. In order to proceed with payment, the CLIENT must enter his/her bank details via the payment module of the COMPANY's partner, STRIPE, and must click on "Pay order". The CLIENT guarantees that he/she holds all the authorizations required to pay the amount of his/her order with the bank card used. The payment of the order leads to its validation.
STRIPE is a remote payment solution whose confidentiality policy and general terms and conditions of sale and use can be consulted at the following address: https://stripe.com/fr/privacy.

3.6 Order confirmation Once the order has been confirmed, the CUSTOMER will receive an e-mail at the address provided at the time of ordering, containing a summary of the order, the delivery date, an invoice and these GTC.
The COMPANY reserves the right not to accept a CUSTOMER's order, in particular in the event of :
- incomplete or erroneous order;
- unavailability of one or more Products ordered.
If the order cannot be accepted for one of these reasons, the CUSTOMER will be contacted by the COMPANY within forty-eight (48) hours. If a CUSTOMER's order is rejected for one of these reasons, the COMPANY undertakes to refund any sums paid by the CUSTOMER within fourteen (14) days of the order date. The sale shall only be deemed final once the COMPANY has received payment in full for the Products ordered, plus delivery costs.

Article 4 - Delivery

4.1 Delivery charges are added to the price of the items ordered. Delivery is made to the address indicated at the time of order, at the CLIENT's choice, by Colissimo without signature or Colissimo without signature with HIPLI, in Europe. Delivery charges are as follows:
- for delivery in mainland France: €11 incl. VAT;
- for delivery in Germany and Benelux (Belgium, Luxembourg, Netherlands): €14 incl. VAT.
- for delivery to Italy: €19 inc.
- for delivery to Spain: €15 inc.
- for delivery to Switzerland: €18 inc.
- for delivery to the United Kingdom: €22 inc.

4.2 The CLIENT undertakes to provide proof of identity if requested, and to check the condition of the packaging and the Products on receipt. After opening and checking, the CLIENT undertakes to sign the delivery slip presented by the carrier. If, upon delivery, the CLIENT notes that the package is obviously damaged and/or that the Products have suffered damage, he/she must indicate this in writing on the delivery slip. The CLIENT must also notify the carrier, by extrajudicial act or by registered letter, of the reservations made on the delivery slip, within three (3) days, not including public holidays, following receipt of the Products, in order to enable the COMPANY to assert its rights against the selected carrier, in accordance with articles L. 133-1 and L. 133-3 of the French Commercial Code. The address to which reservations must be notified is indicated to the CLIENT in the package. Failure to comply with these formalities does not deprive the CLIENT of his right to invoke the non-conformity of the Products referred to in article 7 of these GTCS, the COMPANY bearing the transport risks. In the event of non-conformity of the Products in kind or quality to the specifications mentioned on the delivery note, the CUSTOMER must inform the COMPANY in accordance with the conditions set out in article 7 of these GTCS.

4.3 If the CLIENT is absent at the time of delivery, a delivery notice will be left in the CLIENT's letterbox: the CLIENT may then collect the parcel from a post office within 15 days of the date of this notice. If the above-mentioned time limit is exceeded, the parcel will be returned to the COMPANY.

4.4 When the Customer places an order for several Products, the Products will be delivered together, in a single shipment, within the period indicated by the COMPANY. Unless otherwise indicated on the Site and subject to the availability of the Products, the CLIENT will receive the Products within a maximum of ten (10) working days. In the event of failure to deliver the Products within the period indicated at the time of ordering on the Site, the CUSTOMER may send a formal notice to the COMPANY, by registered letter with acknowledgement of receipt, to proceed with delivery within a reasonable additional period. Should the COMPANY fail to deliver within this new period, the CUSTOMER may cancel the contract by registered letter with acknowledgement of receipt. The consumer customer may immediately cancel the contract if the COMPANY refuses to deliver the goods, or if it is obvious that it will not deliver the goods, or if the time limit set by the CUSTOMER constitutes an essential condition for the CUSTOMER, which results from the circumstances surrounding the conclusion of the contract or from an express request by the CUSTOMER prior to the conclusion of the contract.
The CLIENT must send his request for cancellation to the following address: 6 Allée du Mortier, 44620 La Montagne.
The contract will be considered terminated on the date on which the COMPANY receives this letter, unless the Products have been delivered in the meantime, and the sums paid by the CLIENT will then be reimbursed without interest or compensation at the latest within 14 days of the date on which the contract was terminated.

Article 5 - Transfer of ownership - Transfer of risk

5.1 The transfer of ownership of the Products to the CUSTOMER takes place only after full payment of the price by the CUSTOMER and acceptance of the order by the COMPANY under the conditions set out in article 3 of these GCS.

5.2 On the other hand, the transfer of the risks of loss and deterioration of the COMPANY's Products takes place upon receipt of said Products by the CUSTOMER.

Article 6 - Right of withdrawal

6.1 When the CLIENT receives a Product, he/she has the option of exercising his/her right of withdrawal and returning the unsuitable Product.
If the Customer wishes to return a Product ordered on the Site, he/she has a period of 14 (fourteen) clear days from the day of receipt of the Products at his/her delivery address, to retract, by sending the COMPANY the retraction form below or a retraction letter (mentioning the information listed in the retraction form below):
- by post to : 6, allée du Mortier - 44 620 La Montagne;
- by email to: [email protected].
If the withdrawal period expires on a Saturday, Sunday or public holiday, it is extended to the next working day.

6.2 Once the CUSTOMER has informed the COMPANY of his/her wish to withdraw, the CUSTOMER has fourteen (14) working days to return the Products to the following address: Rebond - Regis Martelet, 1 Rue des Bâtisseurs, 44140 La Planche.
The Customer shall bear the cost of returning the Products concerned.
The COMPANY reserves the right to refuse the exercise of the right of withdrawal to any CUSTOMER having returned or restituted one or more incomplete item(s) or whose value would be depreciated due to handling other than that necessary to establish the nature and characteristics of the Products.

6.3 The COMPANY will reimburse the full price paid for the returned Product(s) and the delivery costs (excluding the costs of returning the Product(s)) on the earlier of the date of receipt of the returned Product(s) or the date on which the Customer provides proof of shipment of the Product(s).
The refund will be made to the credit card provided by the Customer when ordering on the Site.
Should the Product(s) be returned incomplete (without the base and/or without the fabric bag), the COMPANY reserves the right to deduct the following amounts from the amount refunded:
- Missing cardboard base: €1
- Missing wooden base: €10
- Missing leather base: €15
- Missing cotton bag: €3
6.4 The right of withdrawal may not be exercised for personalized products in accordance with Article L. 221-28 of the French Consumer Code.

Article 7 - Legal warranties

7.1 The COMPANY is liable for defects in conformity of the Product with the contract in accordance with article L. 217-4 et seq. of the French Consumer Code, and for hidden defects in the goods sold in accordance with article 1641 et seq. of the French Civil Code.
The consumer has a period of two years from the date of delivery of the goods in which to invoke the legal warranty of conformity in the event of a defect in conformity. During this period, the consumer is only required to establish the existence of the lack of conformity, and not the date of its appearance.
Where the contract for the sale of goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal warranty applies to this digital content or digital service throughout the period of supply. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or service, and not the date of its appearance.
The legal warranty of conformity obliges the professional, where applicable, to provide all updates necessary to maintain the conformity of the good.
The legal warranty of conformity entitles the consumer to repair or replacement of the good within thirty days of his request, free of charge and without any major inconvenience for him.
If the good is repaired under the legal warranty of conformity, the consumer benefits from a six-month extension of the initial warranty.
If the consumer asks for the good to be repaired, but the seller requires it to be replaced, the legal warranty of conformity is renewed for a period of two years from the date of replacement of the good.
The consumer may obtain a reduction in the purchase price by keeping the good, or terminate the contract by obtaining a full refund against return of the good, if :
1° The professional refuses to repair or replace the good;
2° The repair or replacement of the good takes place after a period of thirty days;
3° The repair or replacement of the good causes a major inconvenience for the consumer, in particular when the consumer definitively bears the costs of taking back or removing the non-conforming good, or if he bears the costs of installing the repaired or replacement good;
4° The non-conformity of the good persists despite the seller's unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a reduction in the price of the goods or to rescission of the contract where the lack of conformity is so serious as to justify immediate reduction in the price or rescission of the contract. In such cases, the consumer is not obliged to request repair or replacement of the goods beforehand.
The consumer is not entitled to have the sale rescinded if the lack of conformity is minor.
Any period of immobilization of the good with a view to its repair or replacement suspends the warranty which remained in force until the delivery of the reconditioned good.
The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the French Consumer Code.
Any seller who obstructs the implementation of the legal warranty of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual sales (article L. 241-5 of the French Consumer Code).
Consumers are also covered by the legal warranty for hidden defects under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the good is kept, or to a full refund in exchange for the return of the good.

7.2 In order to assert his rights, the CLIENT must send his notification to the COMPANY at the following address: 6, allée du Mortier - 44 620 La Montagne.

7.3 In all cases, the CLIENT is solely responsible for :
- choosing the Products;
- unpacking the Products;
- storing and using the Products.
All warranties are excluded in the event of :
- improper unpacking of the Products by the CLIENT;
- improper use, negligence or lack of maintenance of the Products by the CLIENT;
- normal wear and tear of the Products;
- accident;
- force majeure.

Article 8 - Personal data

When you browse the Site or order Products on the Site, the COMPANY collects personal data concerning the CLIENT. This data is used in accordance with the COMPANY's Privacy Policy which the COMPANY invites the CLIENT to read.
In accordance with Articles L. 223-1 et seq. of the French Consumer Code, if the CUSTOMER does not wish to be contacted by telephone on the number communicated to the COMPANY, the CUSTOMER may at any time register this telephone number on the Internet telephone anti-solicitation list on the website www.bloctel.gouv.fr.

Article 9 - Intellectual property

The content of the Site is the exclusive property of the Company and is protected by French and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

Article 10 - Disputes

10.1 In the event of a dispute, the CUSTOMER may have recourse, free of charge, to a mediation procedure. To this end, the CUSTOMER may contact the following mediator:
Center de la Médiation de la Consommation de Conciliateurs de Justice (CM2C)
Address: 14 rue Saint Jean, 75017 Paris
Email: [email protected]
Website : https://www.cm2c.net

To use this mediation procedure, the CUSTOMER must first send his complaint to the COMPANY by registered letter with acknowledgement of receipt. In the absence of a satisfactory response within one month, the CLIENT may refer the matter to the mediator in accordance with the procedures set out by the latter on its website.
This mediation is optional, confidential and free of charge, with the exception of any legal or expert fees that may be charged to the CLIENT.
The dispute cannot be examined by the mediator if :
the CLIENT does not justify having previously attempted to resolve his dispute directly with the COMPANY by means of a written complaint;
- the request is manifestly unfounded or abusive;
- the dispute has been previously examined or is in the process of being examined by another mediator or by a court;
- the CLIENT lodged his request with the mediator more than one year after his written complaint to the COMPANY;
- the dispute does not fall within the mediator's field of competence.

10.2 In addition, the CLIENT has the option of settling disputes via the European Online Dispute Resolution platform (RLL) instituted by Regulation No. 543/2013 and accessible at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR .. If necessary, the European Commission will transfer the CLIENT's complaint to the competent mediator.

10.3 Finally, the CUSTOMER may, at his or her option, bring an action before the competent courts in the jurisdiction of the COMPANY's registered office or before the competent courts in the jurisdiction of the place where he or she resided at the time the contract was concluded or at the time the harmful event occurred.

Cancellation form

By post: For the attention of Société Rebond, 6 Allée du Mortier, 44620 La Montagne
(Signature required)

Or use the form below: 

I hereby notify you of my withdrawal from the contract for the sale of the following Products: