Terms and conditions of sale

ARTICLE 1 - PRELIMINARY PROVISIONS

1.1 The present general terms and conditions of sale (hereinafter the "GTCS") apply in their entirety and constitute the conditions of all offers and sales of sports balls (hereinafter the "Products") by the company REBOND (hereinafter the "Company") to any consumer customer, of legal age at the date of purchase on the site or a minor, emancipated or justifying an authorization signed by his legal representative, residing in Europe (hereinafter the "Customer"), on the site https://rebond-project.com/shop/ (hereinafter the "Site").
1.2 The CUSTOMER may consult the General Terms and Conditions of Sale at any time on the Site by clicking on the "General Terms and Conditions of Sale" tab at the bottom of the Site's home page. The present General Terms and Conditions of Sale may be modified at any time by the Vendor. These modifications only apply from the date they are posted on the Website, and cannot be invoked against customers who have previously placed an order.

ARTICLE 2 - PRODUCT PRICES

The prices of the Products are indicated on each Product sheet on the Site and are expressed in Euros, inclusive of all taxes. The COMPANY reserves the right to modify the prices of the Products at any time or to apply promotional prices during certain periods. However, the Products are invoiced to the CLIENT on the basis of the prices in force at the time the order is validated. Product prices do not include delivery charges, which are invoiced in addition. The amount of delivery charges is indicated to the CLIENT prior to validation of the order.

ARTICLE 3 - ORDERS

3.1 Product selection The CLIENT can consult the characteristics of the Products by clicking on the Product sheet on the Site. To add a Product to the basket, the CLIENT must click on "Add to Basket", subject to availability, indicated by the word "Sold out" in the event of stock shortage.
3.2 Consulting the summary of Products added to the Shopping Cart Once the Products have been selected, the CLIENT can consult the items in his Shopping Cart by clicking on the icon representing a shopping cart in the top right-hand corner of the Site. The basket summary allows the CLIENT to add quantities of Products or to delete selected Products, to enter a discount code if the CLIENT has one, and to continue the ordering process by clicking on "Payment".
3.3 Choice of delivery method and delivery charges The CLIENT must then fill in the information relating to the billing address and delivery address and click on "Use this address" so that the delivery charges can be calculated.
3.4 Validating your order In order to register your order for Products, the CLIENT must :
- Check the summary of selected Products (quantities, references and prices).
- Accept the present General Terms and Conditions by ticking the box "I accept the General Terms and Conditions of Sale" after having read them by accessing them via the available hypertext link. Checking this box and clicking on the "Continue to payment" button is proof of the Customer's acceptance.
- Read the Company's Privacy Policy.
The CLIENT must then click on "Continue to payment" before proceeding with the payment of the order.
3.5 Payment of your order In order to proceed with payment, the CLIENT must enter his/her bank details via the payment module of the COMPANY's partner, STRIPE, and must click on "Pay order". The CLIENT guarantees that he/she holds all the authorizations required to pay for the order with the bank card used. The payment of the order leads to its validation.
STRIPE is a remote payment solution whose confidentiality policy and general terms and conditions of sale and use can be consulted at the following address: https://stripe.com/fr/privacy.
3.6 Order confirmation Once the order has been validated, the CUSTOMER receives an e-mail at the address given at the time of ordering, containing a summary of the order, the delivery date, an invoice and these GTC.
The COMPANY reserves the right not to accept a CUSTOMER's order, in particular in the event of :
- incomplete or erroneous order;
- unavailability of one or more Products ordered.
If the order cannot be accepted for one of these reasons, the CUSTOMER will be contacted by the COMPANY within forty-eight (48) hours. If a CUSTOMER's order is rejected for one of these reasons, the COMPANY undertakes to refund any sums paid by the CUSTOMER within fourteen (14) days of the order date at the latest. The sale shall only be deemed final once the COMPANY has received payment in full for the Products ordered, plus delivery costs.

ARTICLE 4 - DELIVERY

4.1 are added to the price of the items ordered. Delivery is made to the address indicated at the time of order, at the CLIENT's choice, by Colissimo without signature or Colissimo without signature with HIPLI, in Europe. Delivery charges are as follows:
- for delivery in mainland France: €11 incl. VAT;
- for delivery in Germany and Benelux (Belgium, Luxembourg, Netherlands): €14 incl. VAT.
- for delivery to Italy: €19 inc.
- for delivery to Spain: €15 inc.
- for delivery to Switzerland: €18 inc.
- for delivery to the United Kingdom: €22 inc.
4.2 The CLIENT undertakes to provide proof of identity if requested, and to check the condition of the packaging and the Products on receipt. After opening and checking, the CLIENT undertakes to sign the delivery slip presented by the carrier. If, upon delivery, the CLIENT notes that the package is obviously damaged and/or that the Products have suffered damage, he/she must indicate this in writing on the delivery slip. The CLIENT must also notify the carrier, by extrajudicial act or by registered letter, of the reservations made on the delivery slip, within three (3) days, not including public holidays, following receipt of the Products, in order to enable the Vendor to assert its rights against the chosen carrier, in accordance with articles L. 133-1 and L. 133-3 of the French Commercial Code. The address to which reservations must be notified is indicated to the CLIENT in the package. Failure to comply with these formalities does not deprive the CLIENT of its right to invoke the non-conformity of the Products referred to in article 7 of these GTCS, with the COMPANY bearing the transport risks. In the event of non-conformity of the Products in kind or quality to the specifications mentioned on the delivery note, the CUSTOMER must inform the COMPANY in accordance with the conditions set out in article 7 of these GTCS.
4.3 If the CLIENT is absent at the time of delivery, a delivery notice will be left in the mailbox at the address indicated by the CLIENT: it is then possible to collect the parcel from a post office within 15 days of this notice being left. If the above-mentioned time limit is exceeded, the parcel will be returned to the COMPANY.
4.4 When the Customer places an order for several Products, the Products will be delivered together, in a single delivery, within the time limit indicated by the Vendor. Unless otherwise indicated on the Site and subject to the availability of the Products, the CLIENT will receive the Products within a maximum period of fifteen (15) working days. In the event of failure to deliver the Products within the period indicated at the time of the order on the Site, the CLIENT may send a formal notice to the COMPANY, by registered letter with acknowledgement of receipt, to proceed with delivery within a reasonable additional period. Should the COMPANY fail to deliver within this new period, the CUSTOMER may cancel the contract by registered letter with acknowledgement of receipt. The consumer customer may immediately cancel the contract if the COMPANY refuses to deliver the goods, or if it is obvious that it will not deliver the goods, or if the time limit set by the CUSTOMER constitutes an essential condition for the CUSTOMER, which results from the circumstances surrounding the conclusion of the contract or from an express request by the CUSTOMER prior to the conclusion of the contract.
The CLIENT must send his request for cancellation to the following address: 6 allée du Mortier 44620 La Montagne.
The contract will be considered terminated on the date on which the COMPANY receives this letter, unless the Products have been delivered in the meantime, and the sums paid by the CLIENT will then be reimbursed without interest or compensation at the latest within 14 days of the date on which the contract was terminated.

ARTICLE 5 - TRANSFER OF OWNERSHIP - TRANSFER OF RISK

5.1 The transfer of ownership of the Products to the CUSTOMER only takes place after full payment of the price by the CUSTOMER and acceptance of the order by the COMPANY in accordance with article 3 of these GTCS.
5.2 On the other hand, the transfer of the risks of loss and deterioration of the COMPANY's Products takes place upon receipt of the Products by the CUSTOMER.

ARTICLE 6 - RIGHT OF WITHDRAWAL

6.1 When the CLIENT receives a Product, he/she has the option of exercising his/her right of withdrawal and returning the unsuitable Product.
If the Customer wishes to return a Product ordered on the Site, he/she has a period of 14 (fourteen) clear days from the day of receipt of the Products at his/her delivery address, to retract, by sending the COMPANY the retraction form below or a retraction letter (mentioning the information listed in the retraction form below):
- by post to : 6, allée du Mortier - 44 620 La Montagne;
- by email to: [email protected].
If the withdrawal period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.
6.2 Once the CLIENT has informed the COMPANY of its wish to withdraw, the CLIENT has fourteen (14) working days to return the Products to the following address: 6 allée du Mortier 44620 La Montagne
. The CLIENT will bear the cost of returning the Products concerned.
The COMPANY reserves the right to refuse the exercise of the right of withdrawal to any CUSTOMER who has returned or restituted an item(s) whose value would be depreciated due to handling other than that necessary to establish the nature and characteristics of the Products.
6.3 The COMPANY will refund the full price paid for the returned Product(s) and the delivery costs (excluding the cost of returning the Product(s)) on the earlier of the date of receipt of the returned Product(s) or the date on which the Customer provides proof of shipment of the Product(s).
The refund will be made to the credit card provided by the Customer when ordering on the Site.

ARTICLE 7 - LEGAL WARRANTIES

7.1 The COMPANY is liable for defects in conformity of the Product with the contract under the conditions of article L. 217-4 et seq. of the French Consumer Code, and for latent defects in the thing sold under the conditions of articles 1641 et seq. of the French Civil Code.
When acting under the legal warranty of conformity, the consumer:
- benefits from a period of two years from the date of delivery of the good to take action;
- may choose between repair and replacement of the good, subject to the cost conditions set out in article L.217-9 of the French Consumer Code;
- is exempt from proving the existence of the lack of conformity of the good during the twenty-four months following delivery of the good.
The CUSTOMER may decide to invoke the warranty against hidden defects in the item sold, as defined in article 1641 of the French Civil Code. In this case, the CLIENT may choose between rescission of the sale or a reduction in the sale price in accordance with article 1644 of the French Civil Code.
7.2 In order to assert his rights, the CUSTOMER must, under penalty of forfeiture of any action relating thereto, inform the COMPANY by registered letter with acknowledgement of receipt of the existence of any lack of conformity not detectable at the time of delivery or of any hidden defect within a maximum period of twenty-four (24) months running from the delivery of the Products, in the case of lack of conformity, and from the discovery of the defect in the case of any hidden defect. In order to assert his rights, the CUSTOMER shall send his notification to the COMPANY at the following address: 6, allée du Mortier - 44 620 La Montagne.
7.3 In all cases, it shall be specified that the CUSTOMER is solely responsible for:
- choosing the Products;
- unpacking the Products;
- storing and using the Products.
All warranties are excluded in the event of :
- improper unpacking of the Products by the CLIENT;
- improper use, negligence or lack of maintenance of the Products by the CLIENT;
- normal wear and tear of the Products;
- accident;
- force majeure.

ARTICLE 8 - PERSONAL DATA

When browsing the Site or ordering Products on the Site, the COMPANY collects personal data concerning the CLIENT. This data is used in accordance with the COMPANY's Privacy Policy [hyperlink to be inserted], which the COMPANY invites the CLIENT to read.

ARTICLE 9 - INTELLECTUAL PROPERTY

The content of the Site is the exclusive property of the Company and is protected by French and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 10 - DISPUTES

10.1 In the event of a dispute, the CUSTOMER may have recourse, free of charge, to a mediation procedure. To this end, the CUSTOMER may refer the matter to the following mediator: [mediator's contact details to be completed].
To use this mediation procedure, the CUSTOMER must first send his complaint to the COMPANY by registered letter with acknowledgement of receipt. In the absence of a satisfactory response within one month, the CLIENT may refer the matter to the mediator in accordance with the procedures set out by the latter on its website.
This mediation is optional, confidential and free of charge, with the exception of any legal or expert fees that may be charged to the CLIENT.
The dispute cannot be examined by the mediator if :
the CLIENT does not justify having previously attempted to resolve his dispute directly with the COMPANY by means of a written complaint;
- the request is manifestly unfounded or abusive;
- the dispute has been previously examined or is being examined by another mediator or by a court;
- the CLIENT submitted his request to the mediator more than one year after his written complaint to the COMPANY;
- the dispute does not fall within the mediator's field of competence.
10.2 In addition, the CLIENT has the option of settling disputes via the European Online Dispute Resolution platform (RLL) instituted by Regulation No. 543/2013 and accessible at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR. If necessary, the European Commission will transfer the CLIENT's claim to the competent mediator.
10.3 Finally, the CUSTOMER may, at his or her option, bring an action before the competent courts in the jurisdiction of the COMPANY's registered office or before the competent courts in the jurisdiction of the place where he or she resided at the time the contract was concluded or the harmful event occurred.

WITHDRAWAL FORM

Attention: Société Rebond, 6 allée du Mortier 44620 La Montagne, [email protected].

I hereby notify you of my withdrawal from the contract for the sale of the following Products :
- ordered on : __________ / received on : __________.
- Order ref: __________.

CUSTOMER name: ________________________
CUSTOMER address: _____________________

Signature of CLIENT (only if this form is sent by post).

Date :